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Privacy & Security

WE RESPECT YOUR PRIVACY


 


WHAT WE DO WITH YOUR INFORMATION


When you purchase something from our e-store, as part of the buying and selling process, we collect the personal information that you give us such as your name, address and email address. When you browse our e-store, we also automatically receive your computer’s IP (internet protocol) address in order to provide us with information that helps us learn about your browser and operating system, such as geographic location and items of interest. Only when your permission is given, will you be added to our newsletter and will receive emails about our brand or e-store, new products and other updates. If you have ended up on our newsletter mailing list and wish to be removed, you may always unsubscribe. Our feelings won't be hurt.


 


CONSENT


I ended up on the mailing list, how did you get my consent? When you provide altruist with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent by unsubscribing to our newsletter or by contacting us.


 


DISCLOSURE


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.




THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


 


SECURITY


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards